Pick, check, pack and dispatch customer orders from stock held in China.
Overview
Keep inventory near your Chinese suppliers and release goods as customer orders arrive. fulfillmentyx handles the warehouse work between order intake and carrier handover, including picking, checking, packing and shipping-label preparation.
An order can use standard protective packaging or the approved branded materials stored for your account. Packing instructions should identify the product, inserts, accessories and presentation expected for each order type.
Order intake and tracking return are arranged around the sales channels and systems in use. The connection method, dispatch schedule and shipping service are agreed for the account rather than assumed from a platform logo or a general delivery promise.
What the service includes
- Order intake — Bring order details into the warehouse workflow through the agreed system or file process.
- Pick and check — Match the SKU and order quantity before packing, with scan-based checks in the operating workflow.
- Pack to the brief — Use standard protection, neutral packaging or customer-approved branded materials.
- Dispatch and tracking — Prepare carrier labels and return the shipment tracking details through the agreed channel.
How the workflow runs
- Set up products and order rules: Confirm SKUs, packaging, order data and shipping preferences.
- Receive customer orders: Import the order and check that the required stock and instructions are available.
- Pick, verify and pack: Prepare the correct products and packaging for each order.
- Hand over and report: Release the parcel to the selected carrier and provide tracking information.
Frequently asked questions
What does FBM fulfillment from China mean?
The merchant remains responsible for the sale while a China-based fulfillment operation stores the goods and prepares customer orders. Stock is picked, packed and handed to an international shipping service rather than first being held in a warehouse in the customer's country.
Can I use my own branded packaging?
Customer-supplied packaging and inserts can be included in the packing plan. Confirm the material specifications, storage, replenishment and the instructions for each order type before they are used.
Which ecommerce platforms can send orders?
Share the platforms and systems your business uses. Native connections, API work and file import are different arrangements, and the supported method should be demonstrated and confirmed for your account.
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